Serve London Public Library patrons onsite as a Casual Library Assistant, using technology and customer service skills across 16 locations.

This casual, as-needed position supports Public Services through patron assistance, information services, and lending services. You will communicate with customers, provide technology support, and offer reference, referral, and readers’ advisory services. The role requires availability across London Public Library locations.

Key Responsibilities:

• Provide excellent customer service to library patrons
• Assist patrons with technology and digital collections
• Deliver information, reference,
  
  
  
  and referral services
• Provide readers’ advisory services to library users
• Assist patrons with lending services

Requirements:

• Two years of post-secondary education
• Outstanding customer service and communication skills
• Technology experience with software, scanners, and databases
• Ability to work independently and within a team
• On-call availability, including days, evenings, and Saturdays

Bring customer service, technology assistance, and information skills to London Public Library’s casual Public Services team.