Lead AI governance and IT service delivery at YVR, guiding responsible digital tool adoption across airport operations and organizational priorities.
As Manager, Technology Services, you will report to the Director, Data & AI and lead Business Analysts and Technical Analysts. You will translate governance requirements into practical guardrails, oversee controls, and coordinate change management, user enablement, budgets, and projects. Partnerships span Data & AI, Privacy, Cybersecurity, Legal, and business stakeholders.
Key Responsibilities: Lead IT operations, service delivery, priorities, workloads, and issue resolution
Implement AI and digital governance controls, monitoring, and cost management
Oversee technology projects from planning through implementation
Manage software, hardware,



and telecommunications budgets
Coach team members and drive continuous service improvement
Requirements: Computer Science degree or related field
At least five years leading and directing teams
Experience managing AI tools, governance controls, projects, and budgets
Knowledge of IT service management, including ITIL or equivalent
Working knowledge of responsible AI, privacy, cybersecurity, and data governance
Apply AI governance, IT service management, and cooperative leadership to strengthen technology services at YVR.

#J-18808-Ljbffr

📌 AI Digital Governance Manager (British Columbia)
🏢 YVR
📍 British Columbia