Support adaptable work in Mission as an IWG Community Associate, using customer service and organization to keep your centre running smoothly.
You will build professional relationships with customers across many industries while managing administrative and support needs. The position includes responding to requests, coordinating centre services, and helping customers focus on their businesses. You will also support networking events and prospective customers.
Key Responsibilities:
- Prepare the centre before opening and check cleanliness
- Answer customer requests about Wi-Fi, mail, rooms, and printing
- Support meeting room setup, projectors, calls, and service tickets
- Ensure services are charged correctly and invoices remain accurate
- Plan networking event invitations and centre posters
Requirements:
- Strong communication and professional relationship-building abilities
- Ability to empathize with customer needs
- At least one year of customer service experience ideally
- Ownership of problems with practical solution-finding
- Confidence using Microsoft Office and basic IT equipment
Bring organized customer support, clear communication, and problem-solving skills to IWG’s Mission workspace community.
📌 Community Associate Mission Workspace (Canada)
🏢 IWG
📍 Canada