Deliver outstanding Member service at DUCA’s Guelph branch using cash handling, communication, and financial transaction skills. This is a full time, front-line opportunity.
As a Member Service Representative, you will welcome Members, answer inquiries, and identify opportunities through communication and inquiry. You will support deposits, withdrawals, transfers, account openings, referrals, and routine financial services. Accuracy, timely service, and organized multitasking help safeguard DUCA’s assets and support branch growth.
Key Responsibilities: Welcome Members and provide outstanding counter and phone service
Process deposits, withdrawals, transfers, bill payments, and wires
Open accounts and refer Members to appropriate advisors




Balance cash, outgoing cheques, and daily transactions
Follow up with Members and book advisor appointments
Requirements: High School Diploma or equivalent
Experience working with and handling cash
Solid knowledge of computer systems
Two years’ bank or credit union customer experience preferred
Excellent verbal and written communication skills
Bring Member-focused service, financial transaction accuracy, and opportunity spotting to DUCA’s full-time Guelph branch team.

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📌 Member Service Representative Guelph (Ontario)
🏢 DUCA Financial Services Credit Union
📍 Ontario