Lead retail shifts through customer service, staff supervision, and cash management while maintaining store standards and daily operations.
The Retail Experience Lead oversees assigned shifts, opening and closing the store while supporting employees and customers. This role requires retail sales knowledge, communication skills, and the ability to guide, educate, and motivate team members. You will reinforce policies, procedures, regulations, and compliance standards.
Key Responsibilities: Open and close the retail store
Supervise staff during assigned shifts
Assist cashiers and manage cash activities
Maintain store appearance and product presentation
Escalate employee issues and customer complaints
Requirements: Two years of retail industry experience
High school diploma or GED
Solid customer service and troubleshooting skills
Experience with cash management
Provincial Cannabis Certification
Apply retail leadership, customer service, and cash management skills as a Retail Experience Lead supervising store operations.

#J-18808-Ljbffr

📌 Retail Shift Supervisor Customer Service (Alberta)
🏢 LUCID
📍 Alberta