Represent Arc’teryx on the retail floor through technical product knowledge, customer service, and authentic guest interactions. This is an onsite, part-time chance.
As a Product Guide, you deliver a best-in-class brand experience while understanding products and recommending them around guest needs. You champion Arc’teryx in-store and within the community, support store initiatives, and develop your outdoor passions with the team.
Key Responsibilities: Share technical product knowledge and solve guest problems
Recommend products based on guest interests and needs
Process purchases, returns, warranties, and Used Gear transactions
Answer phones, emails, voicemails, and occasional social channels
Receive and unpack inventory boxes weighing five to thirty pounds
Requirements: Passion for exceptional customer service and outdoor experiences
Self-motivated approach with strong problem-solving abilities
Flexibility and adaptability when facing ambiguity
Ability to balance autonomy with collaboration
Availability for required weekend, opening, and closing shifts
Bring outdoor passion, product expertise, and customer service to Arc’teryx as a part-time Product Guide.

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📌 Arc’teryx Product Guide Retail (Quebec City)
🏢 Arcteryx
📍 Quebec City