Customer service and banking guidance define this trainee prospect with TD Canada Trust in Richmond, British Columbia. The schedule is 37.5 hours weekly.
As a Personal Banking Associate Trainee, you will support customers with banking solutions, service transactions, and financial queries. You will guide customers to appropriate contacts while building confidence in mobile, ATM, and online banking. The role also includes branch operations and documentation.
Key Responsibilities: Engage customers in advice needs and service transactions
Resolve customer problems related to banking solutions
Educate customers about digital banking channels
Support scheduled cash and non-cash transactions
Recommend improvements to branch processes and operations
Requirements: High School diploma or one year relevant experience
Complete Investment Funds Canada certification within 90 days
Use Microsoft Office, branch software, and internet tools
Understand banking solutions and processes
Communicate effectively with customers and related teams
Support Richmond customers through banking guidance, digital education, branch transactions, and thoughtful relationship-building as a TD trainee.

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📌 Personal Banking Associate Trainee Richmond (British Columbia)
🏢 TD
📍 British Columbia