Position Details Job Number: JR02566 Department: Hamilton Assertive Community Treatment Team ACTT 1 Job Type: Temporary (Fixed Term), Full time Work Environment: Contract Duration: (If applicable) 3 months Number of Positions: 1 Hourly Rate (Min / Max): $36.57 - $41.61 Schedule Work Days: Holidays, Monday to Friday, Weekends Time of Day: Days, Evenings Shift: Hours - 7.5 Shift Start: (If applicable) Reason for Posting: Posting is for a role with an existing vacancy Application Dates Opening Date: 2026-10-27 Closing Date: 2026-11-03
Position Summary Reporting to the Manager the Community Support Counsellor participates as a member of a multi-disciplinary team to provide crisis intervention treatment rehabilitation and support services to persons with severe and persistent mental illnesses allowing them to live successfully in the community by demonstrating best practice competencies in psychosocial rehabilitation. The Community Support Counsellor is responsible for carrying out assessments and interventions and for making the appropriate recommendations for individual clients and acts as a resource to the team regarding assessments interventions and programs.
Qualifications Completion of a university degree in a social sciences related field or a minimum of a two year community college diploma in a human services related discipline
Experience with individuals with responsible and persistent mental illness inpatient and/or outpatient (3 – 5 years)
Two (2) years case management experience in a community based setting
Experience working with individuals with concurrent disorder/dual diagnosed/developmental delay




Excellent case management skills and the ability to conduct and complete the required documentation and assessments in a timely manner
Clear understanding of recovery and client-centred approach when working with individuals with mental health/addictions
Ability to develop concrete treatment plans that are individualized to clients’ needs
Effective interpersonal skills and excellent oral and written communication skills
Ability to exercise independent judgment and responsibility and to work under minimal supervision
Excellent assessment crisis intervention problem solving and organizational skills
Good family counseling skills and experience with dysfunctional family systems
Excellent observation interviewing and evaluative skills
Sound knowledge of motivational counseling harm reduction and stages of change
Sound knowledge of the principles of Psychosocial Rehabilitation
Knowledge of current health care and mental health legislation (Health Care Consent Act Substitute Decisions Act Mental Health Act etc.) as well as knowledge of relevant community resources at the federal provincial and local levels
Knowledge of housing social financial vocational and other community resources
Sound knowledge and understanding of systems issues Mental Health Reform and patient entitlements for person with mental health issues




Good working knowledge of the ACT Model
Clear understanding of Mental Status Exam
Familiarity with psychotropic medications with knowledge of relevant side effects
Demonstrated ability to be flexible in work assignments
Demonstrated commitment to personal professional development
Demonstrated capacity to work effectively in a team setting
Ability to work effectively under pressure
Demonstrated computer skills
Good attendance and work record are essential
Valid driver’s licence adequate insurance and use of a vehicle
St. Joseph’s Health System (SJHS) and its member organizations are equal chance employers and strives for equity, inclusiveness, and diversity in all programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values. We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHS and its member organizations are committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process ([email protected]). At St. Joe’s Hamilton, we believe in nurturing new talent, providing an inclusive and supportive work environment with meaningful growth opportunities, and exciting benefits and rewards. Whether you're passionate about providing compassionate care or eager to gain new skills, there’s a place here for you to grow, learn, and succeed! Dignity. Respect. Service. Justice. Responsibility. Enquiry.

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📌 Community Support Counsellor - Ham ACTT 1 (Ontario)
🏢 SJH St. Joseph's Healthcare Hamilton
📍 Ontario