Montreal customer service professionals can advise English- and French-speaking callers through belairdirect’s hybrid insurance team. Build informed choices around home and auto coverage.
This Bilingual Associate, Sales and Customer Service position supports Canadians seeking protection for valuable assets. You will listen carefully, analyze customer needs, explain products, and propose insurance solutions. The role includes three months of structured training before evening inbound call centre work.
Key Responsibilities: Help callers choose from available insurance solutions
Provide product answers and coverage guidance
Promote services based on analyzed customer needs
Recommend choices supporting informed customer decisions
Contribute to developing and implementing current initiatives
Requirements: Regular service experience with French- and English-speaking clientele
Customer-driven approach with strong listening skills
Ability to multitask and remain calm under pressure
Ability to work independently and collaboratively
Eligibility to work in Canada
Use bilingual listening, empathy, and customer advising abilities to support belairdirect callers from the Montreal office.

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📌 Montreal Bilingual Customer Advisor (Quebec City)
🏢 belairdirect
📍 Quebec City