Job Number: 56332The City of Edmonton’s Economic Development branch is seeking a dedicated and proactive professional to fill the role of Branch Administrator. Working in a fast-paced environment, you will exercise a high degree of judgment and diplomacy while handling confidential and sensitive issues with exceptional attention to detail. This role offers the opportunity to be a critical link in branch operations and a valuable leader within our professional team.
Operating as the central information hub for the Office of the Branch Manager, you will deliver senior-level administrative support to ensure the efficiency and responsiveness of branch operations. You will cultivate strong working relationships across the department, manage complex business schedules, and oversee essential workflow tracking processes. Additionally, you will provide guidance on administrative procedures and supervise clerical support staff within the branch.
What will you do?Deliver complex executive office and calendar management support to the Branch Manager, including independently coordinating competing priorities, meeting logistics, agenda and presentation preparation, and daily schedule optimizationReview, track, and delegate incoming correspondence and documents within a 24-hour turnaround time, ensuring compliance with City policiesCoordinate council report workflows, track timelines, draft and edit correspondence, and manage a timely list of action items for directors and supervisorsSupervise, coach, and guide the Branch Clerk, including conducting quarterly performance check-ins and participating in full-cycle human resources activitiesRepresent the Branch Manager and Branch positively with the Deputy City Manager’s Office, Mayor's Office, City Council staff, industry groups,



and community partnersCoordinate branch administrative functions, including payment processing via contracts, corporate credit card reconciliations, financial tracking, office records management, and tracking branch equipment/assetsProvide on-boarding and off-boarding support for staff on behalf of the Branch Manager, and compile and update the branch senior leadership team vacation scheduleProcess travel, training, professional memberships, and parking requests, while acting as the Corporate Directory Administrator and managing branch contact information, Google email groups, and organizational chartsCollaborate on corporate and department process updates, lead the logistical planning and organization of large events, and support branch culture initiatives like branch engagement sessions, employee recognition programs, and internal communication tools (for example, Economic Development branch google website)Maintain comprehensive records management in compliance with Corporate policies, the Records Management best practices, and FOIP requirementsPerform other related duties and undertake special projects as assigned by the Branch Manager or Strategic CoordinatorQualifications:Demonstrated experience independently managing a complex executive calendar involving competing priorities, confidential matters, short-notice changes and multiple internal and external partnersDemonstrated experience reviewing and quality assuring documents for completeness, accuracy,



grammar, formatting and compliance before distribution or approvalExceptional organizational and information management skills, with demonstrated ability to maintain accurate records, track multiple concurrent workstreams and retrieve information efficiently while ensuring attention to detailSkill in proactively evaluating and prioritizing large volumes of changing, complex tasks under tight deadlinesCapacity to exercise a high degree of judgment and diplomacy when dealing with confidential or sensitive dataStrong verbal and written communication skills tailored for interacting professionally with diverse internal and external collaboratorsDemonstrated ability to identify sensitive issues requiring escalation, exercise sound judgement, and independently recommend appropriate administrative solutions while working with minimal supervisionSuperior skills in critical thinking, accuracy, organization, initiative and independent decision-making with minimal of day-to-day oversightDemonstrated proficiency using multiple enterprise business systems to manage records, workflow, scheduling and information in a fast-paced administrative environment. Ability to quickly learn current corporate applications and maintain accuracy across multiple platformsAlignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm)Embracing a culture of equity, diversity, reconciliation and inclusionConditions of Employment:Hire is dependent on a Criminal Records Check (CRC) that is satisfactory to the City of Edmonton, and there may be a cost associated with this requirementApplicants may be testedWork Environment:Note: This position may be eligible for a hybrid work arrangement with the flexibility t

📌 Branch Administrator (Canada)
🏢 City of Edmonton
📍 Canada