Senior Enrolment Manager

Application Deadline: 12 October 2026

Department: Operations

Employment Type: Full Time

Location: Oxford International Halifax Centre

Compensation: CA$60,000 - CA$68,000 / year

Description

The Senior Enrolment Manager – Halifax plays a critical leadership role in ensuring the accuracy, integrity, compliance, and effectiveness of the College’s enrolment, student records, financial aid, and student lifecycle operations for Career College cohorts.

Reporting to the Senior Manager of Admissions and Enrolment, Canada, this position oversees the student journey from admission handoff through registration, orientation, payment planning, retention support, status changes, graduation audit, credential eligibility, and official document issuance.

The role serves as the operational steward of official student records, enrolment data, registration integrity, transcripts and official letters, graduation documentation, regulatory reporting, privacy controls, and audit readiness. The Lead Enrolment also acts as a key liaison with Academics, Admissions, Finance, Student Services, Career Services, Compliance, Marketing, IT, and other internal partners to ensure a consistent, compliant, and student-focused experience.

Main Duties and Responsibilities

Department leadership and people performance:

- Serve as the primary Halifax Enrolment Department liaison with Admissions, Program Managers, Academics, Finance, Student Services, Career Services, Marketing, IT, Compliance, and other internal partners.
- Provide leadership for the Halifax Enrolment Department team, including Enrolment Operations and Financial Aid, fostering a clear, accountable, respectful, compliant,



and student-focused culture.
- Oversee departmental priorities, workload, performance expectations, service standards, responsibilities, escalation pathways, and documented development planning.
- Conduct regular one-to-one meetings, team meetings, performance reviews, coaching, feedback, recognition, and training in accordance with company practices.
- Lead the implementation of approved organizational, operational, system, and regulatory changes within the department.

Official student records, registration integrity, and document control

- Maintain oversight of official student records from admission through graduation and archive, ensuring records are accurate, complete, secure, current, and compliant with institutional and regulatory requirements.
- Oversee registration accuracy, class lists, student status history, start dates, completion dates, cancellations, withdrawals, dismissals, transfers, extensions, leaves, and other enrolment status changes.
- Prepare, control, and issue approved official student documents, including enrolment contracts, enrolment confirmation letters, seat confirmations, transcripts where applicable, completion or graduation letters, certificates or diplomas, replacement documents, and third-party verification responses.




- Ensure appropriate controls are in place for document templates, authorized signatories, version control, release of information, student consent, retention, and secure storage.

Graduation audit, academic standing, and credential eligibility:

- Oversee graduation audits and confirm that academic, attendance, practicum, documentation, financial, and regulatory requirements are satisfied before credential or official completion documentation is issued.
- Ensure approved final grades, grade changes, completion records, academic standing decisions, practicum completion, transfer credits, exemptions, and approved advanced standing decisions are accurately recorded in the student record.
- Coordinate with Academic leadership to ensure academic decisions are properly documented while maintaining transparent separation between academic decision-making and administrative records processing.

Enrolment lifecycle and operational oversight:

- Oversee the student journey from admission handoff through registration, orientation, payment planning, retention support, status changes, and graduation, ensuring clear ownership, effective controls, and a consistent student experience.
- Monitor intake readiness, registration accuracy, outstanding documentation, student-record quality, cancellations, transfers, credits, extensions, withdrawals, dismissals, and other enrolment status changes. Manage the withdrawal and dismissal process from initiation through completion, including documentation, student communication, refund coordination, record updates, required reporting, and cross-functional follo

📌 Senior Enrolment Manager (Canada)
🏢 Oxford International Education Group
📍 Canada