Support Worker – Production

What's Cooking? Commercial Kitchen | The Flower Cart Group

Full-Time | Monday–Friday, generally 8:00 a.m.–4:00 p.m. | New Minas, Nova Scotia
Salary: $55,839/year

Good at production. Great with people. Looking for work that means something?

What if your next job let you put your production experience to work while helping other people discover what they are capable of?

At The Flower Cart Group, we believe everyone deserves the opportunity to do meaningful work, build skills, contribute, and belong. For more than 50 years, we have been creating inclusive opportunities for adults with intellectual disabilities and complex barriers to employment.

What's Cooking? Commercial Kitchen is where that commitment meets the demands of a skilled food production business.

We are a social enterprise co-packing kitchen that partners with businesses to produce and package food products to exacting quality and food safety standards. At the same time, we provide meaningful, paid employment for people who may face barriers to finding work elsewhere.

We are looking for a Support Worker with hands-on production experience, an understanding of food safety and CFIA requirements, and a genuine belief in the value of inclusive employment.

This is a role for someone who takes pride in getting the details right, enjoys the pace and practical demands of production, and finds real satisfaction in helping others succeed at work.

What the work really looks like

Your days will be varied, practical, and purposeful. You will work alongside the people employed in our commercial kitchen, supporting them to take part in production, build their skills, and contribute to the team's success.





You will also have products to make, standards to uphold, deadlines to meet, equipment and workspaces to maintain, and records to complete. Food safety and quality are not optional, and supporting people effectively takes patience, planning, and consistency.

Some days will flow smoothly. Others will require you to adjust a production plan, find a different way to explain a task, respond to an unexpected challenge, or balance competing priorities without losing sight of either the people or the product.

Your job is to help make both happen: quality production and meaningful employment.

That means knowing when to step in and when to give someone the time and space to do a task independently. It means finding ways to make work accessible without compromising safety or quality. And it means recognizing that a person's contribution matters, even when helping them succeed takes more time or a different approach.

You won't be choosing between supporting people and getting the work done. You'll be learning how to make the work successful for everyone.

What you'll do

Lead by example on the production floor

- Work alongside kitchen employees to prepare, portion, package, label, and handle food products according to customer specifications and established production procedures.
- Help maintain consistent product quality, accurate weights,



packaging integrity, labelling accuracy, and production efficiency.
- Operate and assist with equipment such as scales, bag sealers, mixers, ovens, and labelers, as applicable to production needs.
- Follow and reinforce standard operating procedures, food safety requirements, sanitation practices, and applicable CFIA regulations and inspection requirements.
- Support production planning, inventory management, shipping and handling, and the accurate completion of production and quality records.
- Maintain a clean, organized, safe, and inspection-ready kitchen, including routine cleaning, equipment care, and opening and shutdown procedures.
- Identify production challenges, troubleshoot issues, and contribute ideas that improve processes, quality, efficiency, and accessibility.

Help people succeed at work

- Work side by side with employees with disabilities, helping them participate meaningfully in production and develop their skills, confidence, and independence.
- Provide individualized job coaching using clear communication, encouragement, demonstrations, visual supports, adaptive tools, and other strategies that respond to each person's strengths and needs.
- Break down tasks into manageable steps and find practical ways to make work understandable, accessible, and achievable.
- Support employees to take on appropriate responsibilities, build competence, solve problems, and experience the satisfaction of a job well done.
- Adapt your approach when someone needs additional time, reassurance, a different explanation, or support navigating a difficult moment.
- Uphold each person's dignity, privacy, choices, and righ

📌 Support Worker (Canada)
🏢 The Flower Cart
📍 Canada