Build customer relationships and banking knowledge as a Personal Banking Associate Trainee with TD Canada Trust in Kitchener, Ontario. Work 37.5 hours weekly.
This trainee role supports customers with financial needs, service transactions, digital education, and banking solutions. You will guide customers to appropriate staff for new accounts, investment advice, and other needs. The position also supports branch operations, documentation, and customer problem resolution.
Key Responsibilities: Address day-to-day banking advice and service transaction needs
Educate customers about mobile, ATM, and online banking
Guide customers toward appropriate contacts and banking solutions
Support scheduled cash and non-cash frontline transactions




Complete business processes and accurate regulatory documentation
Requirements: High School diploma or one year relevant experience
Investment Funds Canada or equivalent within 90 days
Proficiency with Microsoft Office, branch software, and internet
Knowledge of banking solutions and processes
Robust customer communication and organizational skills
Develop customer service, digital banking, and branch operations expertise as a TD Personal Banking Associate Trainee in Kitchener.

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📌 Personal Banking Associate Trainee (Ontario)
🏢 TD
📍 Ontario