Bring personal lines expertise to an in-office customer service position in North York, using EPIC and carrier portals daily. Support clients through policy changes and renewals.
This Personal Lines Customer Service Representative position serves an impressive book of business within an insurance brokerage. You will prepare applications, endorsements, binders, and invoices while communicating with clients and underwriters. The work also includes coverage recommendations, electronic file management, renewal lists, and special projects.
Key Responsibilities: Process applications, endorsements, binders, and invoicing
Recommend additional coverages and assist with policy renewals
Manage cancellations, changes, and client communications




Maintain electronic files and renewal lists
Respond to inquiries with coverage guidance
Requirements: Two to five years of brokerage personal lines experience
Required RIBO license
Understanding of personal lines underwriting and coverages
Familiarity with EPIC or Compuquote preferred
Solid communication, organization, and Microsoft Office skills
Use personal lines knowledge, client communication, and policy administration skills to support North York brokerage clients effectively.

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📌 Personal Lines Insurance Representative (Ontario)
🏢 Impact Recruitment
📍 Ontario