Lead backroom retail operations at Bass Pro Shops & Cabela’s through team supervision, task delegation, and customer service. Store opening, closing, and weekend availability are required.
Reporting to the Retail Manager, the Backroom Team Lead oversees daily department operations. You will direct team members, train standard operating procedures, maintain visual standards, and resolve customer issues. Product recommendations and company programs are also part of the work.
Key Responsibilities: Supervise and lead department team members with the manager
Delegate assignments and follow up on execution
Train standard operating procedures and processes
Maintain signage, recovery, restocking, and sales floor presentation
Resolve customer issues using judgment and logic
Requirements: Two or more years of supervisory experience preferred
Sales or service setting experience preferred
Open availability for opening, closing, and weekend shifts
High school diploma or equivalent preferred
Customer needs evaluation and recommendation skills
Apply retail leadership, operational oversight, and customer service judgment as a Backroom Team Lead at Bass Pro Shops & Cabela’s.

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📌 Backroom Team Lead Retail Operations (Alberta)
🏢 Bass Pro Shops
📍 Alberta