Serve Canadian Tire Bank Triangle MasterCard members by telephone, using active listening and problem-solving skills from Ontario. This permanent part-time role includes full time training.
As a Customer Relationship Contact Centre Representative, you will answer varied inquiries about credit card usage, statements, and marketing programs. The role requires English proficiency, computer knowledge, professional communication, and adaptability across changing call types. Training runs Monday through Friday, 8:00 a.m. to 4:00 p.m. for six weeks.
Key Responsibilities: Respond courteously to telephone inquiries from Triangle MasterCard members
Protect customer account information and security
Apply product, technical, and process knowledge




Maintain accurate customer information during service interactions
Provide relevant products and services when appropriate
Requirements: English proficiency for the position
At least one year of customer service experience
Excellent verbal and written communication skills
Active listening, problem-solving, and decision-making abilities
Computer knowledge and basic browser-based function aptitude
Use customer service, communication, and account-support skills to represent Canadian Tire Bank in Ontario’s contact centre.

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📌 Customer Contact Centre Representative (Ontario)
🏢 Canadian Tire Bank
📍 Ontario