Support University of Guelph students through admissions, enrolment, records, and financial aid inquiries in Guelph, Ontario. Deliver empathetic service across multiple channels.
The Lincoln Alexander Student Service Centre seeks a front-line assistant supporting diploma, undergraduate, and graduate students. You will address admissions, registration, scholarships, tuition, exams, and graduation questions. The temporary full time assignment runs from November 9, 2026, to May 7, 2027.
Key Responsibilities: Respond to student inquiries by phone, email, chat, and in person
Review documents and explain appropriate next steps
De-escalate emotionally charged situations tactfully and diplomatically
Process applications, financial aid, records, and enrolment data




Provide backup support across Registrarial Services
Requirements: Two-year Community College Diploma; undergraduate degree preferred
At least two years of front-line customer service experience
Handle confidential information with discretion and attention to detail
Manage high-volume inquiries while multitasking effectively
Demonstrate empathy, adaptability, judgement, and advanced communication skills
Apply your student service, data entry, and communication skills supporting accurate, confidential guidance at the University of Guelph.

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📌 Student Services Assistant University of Guelph (Ontario)
🏢 University of Guelph
📍 Ontario