Support Edmonton Opera patrons through ticketing and customer service at Tix on the Square in Edmonton. Work weekdays with occasional performance shifts.
Edmonton Opera seeks a Box Office Clerk reporting to the Box Office Manager. You will process ticket purchases, subscriptions, and event tickets while coordinating with Tix on the Square staff. The position also supports departments across the organization and requires Tessitura learning.
Key Responsibilities: Provide customer service about Edmonton Opera ticketing issues
Process sales, exchanges, inquiries, calls, and ticket operations
Book group and education group ticket sales
Coordinate joint projects with Tix on the Square staff
Maintain reconciliation reports and merchandise inventory records
Requirements: Excellent written and oral customer service communication
Ability to prioritize tasks and remain adaptable
Demonstrated or willingness to learn Tessitura
Ability to work independently and across departments
Minimum two years of directly related experience preferred
Apply customer service, ticketing, communication, and reconciliation skills while supporting Edmonton Opera patrons and performances.

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📌 Edmonton Opera Box Office Clerk (Alberta)
🏢 Theatre Alberta
📍 Alberta