Insight Global is looking for an excellent Customer Service Representative for the world's largest industrial auctioneering company and trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. The Customer Service Representative plays such a meaningful role in the operation of the branch and service center. The Customer Service Representative will be providing outstanding customer experience both in person and through various communication channels to help the organization focus on business and branch growth.Responsibilities include:Provide a variety of customer support services through the mail, telephone, and direct personal contact at the officeProcess orders and assignments and enter data into the internal computer systemsReference pricing and delivery informationRespond to customer questions, inquiries,



and requestsSet up current and maintain existing recordsPerform word processing assignments, filing, and related clerical dutiesProcess paperwork in preparation for auction day, securing necessary approvals.Required Skills and ExperiencePrevious work experience involving direct, in-person contact with customersExperience with computers, excellent data entry and keyboarding skillsCommitment to providing exceptional customer serviceAbility to work well and maintain a positive attitude in high-pressure situationsAbility to work well as part of a team and contribute wherever neededBilingual in French and English an asset

📌 Customer Service Representative (Oshawa)
🏢 Insight Global
📍 Oshawa