Who We AreFor more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.Mission StatementThe Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.Job DescriptionPOSITION PURPOSE SUMMARY: Note: Not all incumbents perform all of the duties described below but perform a similar range of duties as per the directive of the Coordinator of Day Services.AccountabilitiesSafetyEnsure that members and staff work in a safe environment.Ensure compliance with all safety rules and regulations are being adhered to by all, including but not limited to, vehicle usage, transportation of members, working alone, food, medications and equipment, storage and maintenance.Answer door and telephone during shift using proper precautions.Provide crisis intervention for members as required.Ensure an active watch over both the members and the facility through the course of regular duties.Understand and promote members' rights and responsibilities.Provide transportation to and from various locations while demonstrating safe driving skills.Follow all traffic laws while driving defensively to ensure safety.Report concerns promptly to Coordinator as needed.Ensure proper lifting, twisting and reaching techniques are used during job performance.Remain alert and awake at all times, throughout all shifts.Use PPE provided when necessaryHealth and MedicalEnsure individual's health and medical needs are accurately attended to in a timely fashion, and that all medication is properly administered and recorded.Recognize and report concerns of abuse or neglect.Provide emotional support for members as required.Ensure meals and snacks are varied, attractive, nutritionally, and calorically adequate for the dietary and medical requirements of each member as recommended in the current Canadian Dietary Standard.Person Centred PlansBe involved in implementing individual plans.Communicate necessary information, observations and concerns with the Coordinator.Provide individuals with support by gathering information on an individual's goals and desired outcomes.Individual Personal DevelopmentEncourage and assist each individual to participate in daily activities in their program and community environments including reinforcing all expectations.Ensure that the environment of the program is supportive, nurturing,



and encourages a high degree of member involvement including decision making.Role model appropriate behaviour and attitude supporting growth and promoting independence for the members.Public Relations and CommunicationDevelop opportunities for relationships with families and the community and assist individual's to develop positive social interactions.Ensure all contact with others is courteous and professional.Treat all members and other staff with respect and dignity at all times.Program DevelopmentCollaboratively create, manage and facilitate appropriate individual and group activities, special events and spiritual care programs according to member interest, skill and ability levels.Promote social interaction and personal development.Ensure all necessary components and any required documentation is completed for assigned activities.Participate in ongoing program assessment, review and evaluation of all programs.Governance Boards and Councils:NoneInternalCommunity Venture personnel from senior management to front lineExternalExternal community contactsMember family and care provider supportsPre-vocational and volunteer agency contactsCommunity Living disABILITY Services' personnelEducation and health qualified resourcesMANAGERIAL/Technical Leadership RESPONSIBILITYReports directly to: Coordinator of Day ServicesDirect reports for this position: Responsible for their own time and effort onlyMay demonstrate work methods to new employees, volunteers and/or students.Participate in staff meetings and training opportunities.Be familiar with agency policy and procedures and implement into daily tasks.As required and applicable, make suggestions that will improve efficiency, working conditions, or procedures to management.Financial And Materials ManagementResponsible for the wise use of member and program resources.May be authorized to spend, disburse, or collect small amounts of cash.Maintain complete records of financial transactions as per agency policies.Assist in the completion of inventory as requested.Responsible for the completion and secure storage of records and documentation in accordance with agency policies and procedures, and the Department of Families' requirements.Record and report activities, behaviours,



and any incidents which occur during the shift.Keep accurate documentation as to program vehicle usage and maintenance.Ensure facility is kept in accordance with agency policies and procedures and the Department of Families' requirements.Perform necessary housekeeping duties and report any maintenance issues as they arise.Working ConditionsThe incumbent's typical work environment is a day program facility, with significant amounts of work accompanying members in the community.Working conditions may be isolated, may, dealing with verbal abuse and angry and/or abusive people.The incumbent may have little to no travel required.Moderate exposure to hazards: domestic cleaning supplies; handling of waste (garbage), bodily fluids/wastes, sharp objects, dirt/dust/odor, hot equipment (ovens, stoves, etc.).Minor to moderate exposure to hazards: physical attack from members, and traffic accidents when drivingMinor exposure to hazards: infectious diseases, toxic chemicals, scabies, lice and/or bed bugs, emergency response situations (fire, bomb threat, etc.) and other potential dangerous situationsThe above responsibilities must be performed in keeping with The Salvation Army's Mission, Vision and Values, in a professional manner, upholding our code of conduct.Education, Qualifications and CertificationsThe successful job applicant will have completed high school, grade 12 or the equivalentAn equivalent combination of education and experience may be acceptableValid Manitoba Class V driver licenseCriminal record checkChild Abuse Registry checkAdult Abuse Registry checkExperience And Skilled Knowledge RequirementsSuitable candidates may be hired without previous experience; however, prior related experience will be considered an asset on hiring.Skills And CapabilitiesOccasional to moderate amount of keyboarding/manual record keepingOccasional to moderate amounts of physical care (including manual or assisted transfers)Moderate lifting/packing of member belongings or program suppliesFrequent standing, sitting, walking, and reachingModerate amount of light housekeeping and property maintenanceOccasional use of physical behaviour intervention techniquesAttentive listening & observation of body languageContinuously monitoring the environmentBasic reading, writing, arithmetic, and computer skillsSignificant memory & concentrationSignificant reasoning & judgmentAbility to understand members' needsFrequent multi-taskingModerate to significant creativity and imaginationAbility to work independently and as part of a teamExcellent team and interpersonal skillsFluent spoken and written EnglishAble to handle the physical demands, which include lifting/carrying of items up to 40 pounds.CompensationThe target hiring range for this position is $18.30 to $22.87 with a maximum of $27.44.Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment. [email protected] if you have a need for any accommodation and we will be pleased to discuss this with you.

📌 Day Program Facilitator (Winnipeg)
🏢 The Salvation Army in Canada
📍 Winnipeg