Lead deposits, billing, and commissions at Manulife in Waterloo, Ontario, using financial controls and operational oversight in a hybrid setting.
Reporting to the Director, Sponsor Financial Services, this Manager leads two teams supporting sponsor financial transactions. The work spans premium allocation, billing, receivables, commissions, and financial integrity. You will partner with Finance, Risk Management, Underwriting, Sales, and Financial Integrity & Controls.
Key Responsibilities: Lead teams responsible for deposits, billing, and commissions
Oversee premium allocation, billing, and commission administration
Manage suspense accounts and aged financial exceptions
Monitor KPIs, SLAs, and operational metrics
Drive automation and continuous improvement initiatives




Requirements: Bachelor's degree in finance, commerce, business, accounting, or related discipline
Three to five years of progressive financial operations leadership experience
Experience leading multiple teams and developing employees
Robust analytical, problem-solving, and decision-making capabilities
Excellent communication, presentation, and influencing skills
Apply financial operations leadership, stakeholder management, and process improvement expertise across Manulife Sponsor Financial Services in Waterloo.

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📌 Manager Deposits Billing Commissions (Ontario)
🏢 Manulife
📍 Ontario