## Personal Care SpecialistPostuler: Remote, AB: Temps Plein: Publié aujourd'hui: R2618288**À propos de Cencora**Cherchez-vous à faire une différence dans la vie d’un patient? Chez AmerisourceBergen, vous trouverez une culture innovante et cooperative, axée sur le patient et soucieuse de faire la différence. En tant qu’organisation nous sommes unis par notre responsabilité d’œuvrer pour des vies plus saines. Joignez-vous à nous et postulez dès aujourd’hui!# ****Ce que vous ferez****This job profile description is a standardized, non-contractual reference description and global reference tool provided for organizational consistency and talent architecture purposes across Cencora. It does not alter actual job duties, responsibilities, reporting lines, working conditions, grading, compensation, or other essential terms and conditions of employment.Actual duties and responsibilities may vary based on business needs, local requirements, and operational practices. Where a team member's role is governed by an employment agreement, local terms and conditions, prior job description or collective bargaining agreement, those documents shall prevail in case of any inconsistency. Mandatory local laws shall also prevail.Supports documentation compliance by recording patient interactions, updating case notes in pharmacy systems, and maintaining privacy requirements.Processes prior authorization requests by collecting clinical documentation, completing payer-specific forms using templates, submitting requests, and tracking status.Verifies insurance coverage by reviewing patient insurance cards, checking formulary information,



and documenting coverage details.Supports financial assistance enrollment by collecting patient eligibility information, completing manufacturer copay applications, and submitting paperwork to program administrators.Coordinates specialty pharmacy referrals by processing forms, verifying insurance benefits, scheduling patient calls, and liaising with specialty pharmacy teams.Responds to routine patient inquiries by providing status updates, answering basic questions using provided scripts, and escalating complex issues.Tracks pending prior authorizations by monitoring submission dates, following up with payers on status, and notifying senior staff of delays or denials.High School Diploma/GED or equivalent experience required.Associate's degree in healthcare administration, life sciences, pharmacy technology, or a related field or equivalent experience preferred.3+ years of experience in pharmacy support, prior authorization processing, insurance verification, or healthcare administrative roles required.Health Insurance Portability and Accountability Act (HIPAA) or applicable compliance training required.**Ce qu’AmerisourceBergen offre** Nous offrons une rémunération globale concurrentielle. Notre engagement envers nos associés comprend l’offre de programmes d’avantages sociaux complets, diversifiés et conçus pour répondre aux divers besoins de l’ensemble de nos associés. Grâce à notre présence mondiale et nos diverses unités commerciales, nous avons une approche équilibrée des avantages que nous offrons. De nombreux avantages sociaux sont payés par l’entreprise, tandis que d’autres sont offerts par les cotisations des associés. Les offres d’avantages sociaux spécifiques peuvent varier selon l’emplacement, le poste ou l’unité d’affaires.Temps Plein
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📌 Personal Care Specialist (Alberta)
🏢 Cencora
📍 Alberta