Patient service and administrative coordination define this role at Groupe Forget, Audioprosthetists, supporting professionals and patients every day. Work details are not specified.
As an administrative anchor, you will welcome patients, answer telephone questions, organize appointments, and prepare files. You will also process payments, manage correspondence, and support inventory activities. The position serves a hearing healthcare network focused on patients’ well-being and satisfaction.
Key Responsibilities: Welcome patients warmly at reception
Answer patient telephone questions clearly and courteously
Manage appointments and professionals’ agendas efficiently
Prepare patient files for professionals
Process payments and finalize sales reports
Requirements: Vocational or CEGEP Administration diploma
At least two years of relevant experience
Bilingual spoken and written communication is an asset
Command of Outlook, Word, and Excel
Knowledge of electronic medical record management
Bring patient service, administrative organization, and payment processing skills to Groupe Forget’s hearing healthcare professionals and patients.

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📌 Patient Services Administrative Coordinator (Quebec City)
🏢 Le groupe Forget
📍 Quebec City