Position Summary

The Dock Field Technician diagnoses problems, performs repairs and provides preventative maintenance service on dock equipment at a customer's site.

Specific Accountabilities

- Troubleshoot, diagnose, service, repair and install various types of docks and related components including dock levelers, restraint systems, dock seals.
- Perform all assigned planned maintenance on customer dock equipment.
- Sound knowledge of utilizing electronic manuals
- Sound knowledge of electricaland hydraulic diagnostics
- Must be able to perform welding repairs.
- Uses instruction manuals, wiring diagrams and hydraulic schematics to diagnose components and system failures.
- Ensures customer work area is clean and free of debris, oil, and grease.
- Maintain a service truck and its inventory.
- Performs related duties as assigned.
- Be able to self-manage administration duties, and documentation of work performed.

Qualifications

Education & Work Experience

High school completion and at least 2 years welding and/or warehouse dock repair experience.



General mechanical and electrical aptitude required.

Competencies and Skills

- Read and interpret blueprints.
- Read and interpret welding process specifications.
- Operate manual or semi-automatic welding equipment, choosing the best equipment to weld specific metals.
- Operate manual or semi-automatic flame-cutting equipment.
- Operate angle grinders and other tools.
- Follow all safety and health procedures to avoid accidents and hazards.
- Effective analytical and problem-solving skills
- Valuable written and verbal communication and customer care skills
- Time management skills
- Valid driver's license, good driving record and ability to operate lift trucks.

Working Conditions

A Dock Field Technician will work in a variety of environments depending on customer facilities such as a warehouse, shop, parking lot etc. Including varying temperatures and subjected to dust, dirt, grease, and noise levels ranging from moderate to loud.

📌 Dock Field Technician (Canada)
🏢 Mason Companies
📍 Canada