Responsibilities:

- Maintain effective and collaborative working relationships with internal and external stakeholders.
- Ensure the efficient flow of information and documentation.
- Maintain accurate and up-to-date records, and ensure proper filing of contracts, reports, revisions, and drawings.
- Perform and update all administrative tasks related to the department.
- Manage and maintain departmental files and records.
- Review housekeeping service proposals according to specifications and prepare documentation for tenants.
- Process vendor invoices in a timely manner.
- Prepare contracts and provide support for tendering and bidding processes.
- Prepare warehouse leases, as well as VTS documentation, move-ins, and move-outs.
- Ensure proper management of storage spaces by verifying vacancies and keeping warehouse inventory trackers up to date.
- Oversee signage for all buildings to ensure it remains in good condition, and collaborate with the marketing team on all recent signage projects.
- Provide support to the department’s Administrative Assistant with notices, access requests, and the Customer Relations email inbox.
- Provide backup support to other members of the Customer Relations team as needed.




- Conduct housekeeping inspections and prepare inspection schedules.
- Ensure vendor insurance certificates and vendor tracking records are kept current and up to date.

Qualifications & Competencies:

- Please note that due to the nature of the position, a proficient level of English is required to communicate on a regular basis with employees outside of Quebec.
- Minimum 3-5 years’ experience working for a developer or general contractor in the residential sector
- Experience working in the Home-Building Industry, in a customer-service role
- Knowledge of Tarion guidelines
- Strong computer software skills required (MS Office, etc.)
- Excellent customer service skills, troubleshooting capabilities and investigative questioning techniques
- Excellent time management and organizational abilities
- Superior problem-solving skills
- Excellent written and oral communication for liaising with all stakeholders, maintained excellent relations with team members, clients, consultants and sub-trades
- Ability to read and analyze drawings is beneficial
- Experience working with consultants and contractors
- Positive attitude and ambition to grow within an entrepreneurial environment

📌 Canderel- Customer Service Coordinator (Canada)
🏢 Canderel
📍 Canada