Drive Your Career Forward with Bannister — We’re Hiring a BDC Appointment Coordinator! Are you someone who loves helping people, thrives on a busy phone line, and brings energy to every conversation? At Bannister Automotive Group, you’re not just booking appointments — you’re building relationships that last. With over 40 years of trusted service across Western Canada and recognition from Deloitte as one of Canada’s Best Managed Companies, we’re proud to be a family-owned group where your growth matters and your contributions are seen.
We’re currently looking for a BDC Appointment Coordinator to join our Bannister Kia Chilliwack team. If you're organized, customer-focused, and ready to support our dealerships behind the scenes, this could be the opportunity you’ve been waiting for.
The Drive Ahead Answer inbound phone calls to schedule service appointments across multiple dealership locations
Make outbound calls to reconnect with customers and schedule follow-ups
Coordinate appointment availability for various makes and models
Accurately update and maintain customer and vehicle records in the system
Support dealership campaigns, service promotions, and appointment reminders




Escalate concerns as needed to ensure excellent customer experience
Collaborate with teammates in a fast-paced, high-volume call environment
Performance Essentials Robust communication skills and a customer-first approach
Excellent attention to detail and time management
Comfortable working in a fast-paced, multitasking environment
Proficient computer and data entry skills
Friendly, professional, and team-oriented mindset
Previous experience in a dealership or service appointment setting is an asset
Bannister Accessories Competitive wages based on industry benchmarks with performance based incentives
Extended benefits package , including health, dental, and vision care
Unlimited career growth across the Bannister Automotive Group — internal candidates are prioritized
Ongoing training and professional development
Bannister Automotive Group is an equal opportunity employer and committed to providing a respectful, inclusive workplace. Accommodations are available upon request during the hiring process.

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📌 BDC ADVISOR (British Columbia)
🏢 Bannister Automotive Group
📍 British Columbia