FedEx customer service representatives provide accurate information, direct customer assistance, and administrative support. PC Windows skills and verbal communication are central to this interview position.
This customer service representative position supports productive operations while promoting continued sales and potential incremental revenue. The work involves direct customer interface, administrative duties, and applying knowledge of FedEx Express and Ground products and services. Knowledge of Canadian Customs regulations is preferred.
Key Responsibilities: Provide accurate information and assistance to customers
Handle direct customer interface professionally and clearly
Perform administrative duties supporting efficient operations




Promote continued sales and potential incremental revenue
Requirements: High school diploma or equivalent; college diploma preferred
Excellent interpersonal and verbal communication skills
Ability to operate in a PC Windows environment
Good analytical, problem solving, and negotiation skills
Ability to lift 70 pounds and maneuver 150 pound packages
Apply customer assistance, administrative, sales, and communication skills while supporting FedEx customers and operational efficiency.

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📌 FedEx Customer Service Representative (Newfoundland and Labrador)
🏢 FedEx
📍 Newfoundland and Labrador