Lead retail operations at Staples Canada by coaching customer service, merchandising standards, and daily store execution. Support sales through visible leadership.
As a Retail Operations Supervisor, you will supervise operational excellence across merchandising, freight flow, promotions, and front office tasks. You will serve as keyholder and leader on duty, supporting store programs and associate training. Continuous improvement, accurate reporting, and brand standards remain central.
Key Responsibilities: Model and coach selling model behaviors with associates
Oversee inventory, merchandising, promotions, and signage standards
Organize backroom tasks and report stock levels
Support associate training, development, and performance coaching




Complete weekly cash office administration and reporting
Requirements: Three or more years of retail customer service experience
One to two years of supervisory experience
Accountability for sales and service targets
Robust prioritization, organization, and multitasking skills
Strength and keen eye for visual merchandising
Apply retail supervision, customer engagement, merchandising, and cash administration skills to support Staples Canada store performance.

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📌 Retail Operations Supervisor Staples Canada (Quebec City)
🏢 Staples
📍 Quebec City