Floor Lead – Full-Time | $32.00–$35.00 per hour, based on experience

Ga'nigǫhi:yo Indigenous Child Care and Family Centre

Kitchener, Ontario | New Second Location | Opening December 2026

Help Us Open Our Second Location

This is an exciting opportunity to be part of Ga'nigǫhi:yo Indigenous Child Care and Family Centre's new second location, opening in Kitchener at the end of 2026.

Building on the success and experience of our Cambridge location, we are preparing to open the doors to a brand-new child care centre in Kitchener - bringing together a current team, new learning environments, and an opportunity to intentionally build a strong workplace culture from the very beginning.

Leadership Without Carrying It All

This role is a little different from a traditional child care supervisor position.

As Floor Lead, you will have clear responsibilities over the daily operation of the centre. You will oversee staffing flow, schedules and coverage, ratios, health and safety, day-to-day licensing compliance, implementation of established policies and procedures, and the immediate decisions needed to keep the centre running safely and effectively.

But you won't be expected to carry every aspect of leadership alone.

You will work as part of a broader leadership team that includes an on-site Executive Director, an Inclusion & Pedagogy Facilitator, and a Director of HR & Quality/Capacity Building.

That means your focus can remain where this position matters most: on the floor, with the team, making sure the centre works well every day.

You will not independently carry formal HR and performance management processes, policy development, pedagogical leadership, or broader executive and administrative responsibilities. Instead, you will observe, communicate,



document, provide day‑to‑day direction, and work alongside the appropriate leadership team member when additional follow‑up is needed.

We are looking for someone who can see the whole centre -someone who notices when staffing needs to shift, when a room needs support, when a break needs to be covered, when something isn't meeting licensing expectations, or when an educator needs direction - and can confidently step in and help get things back on track.

What You'll Do

As Floor Lead, you will be a visible, approachable, and consistent leadership presence throughout the centre.

- Overseeing the day‑to‑day operation and flow of the centre.
- Coordinating daily staffing, schedules, breaks, room coverage, ratios, and staffing adjustments.
- Anticipating staffing and operational needs and making adjustments as situations arise throughout the day.
- Maintaining required staff‑to‑child ratios and supporting day‑to‑day compliance with licensing, health and safety, and centre requirements.
- Monitoring classrooms and shared spaces to ensure the centre is operating safely and effectively.
- Providing clear day‑to‑day direction, guidance, and support to educators and other staff.
- Ensuring established policies, procedures, routines, and expectations are consistently followed.
- Responding to immediate operational, staffing, child, family,



health and safety, and compliance concerns.
- Supporting the orientation and day‑to‑day integration of new, casual, and supply staff.
- Supporting clear communication and information‑sharing across classrooms and the leadership team.
- Identifying concerns, patterns, or staff issues requiring further attention and documenting and communicating these to the appropriate leadership team member.
- Working collaboratively with the Inclusion & Pedagogy Facilitator when classrooms, educators, or children require additional pedagogical or inclusion support.
- Working with the Executive Director and Director of HR & Quality when matters require formal HR, performance management, policy, or organizational follow‑up.
- Stepping into ratio when operationally necessary to support the safe and effective functioning of the centre.
- Helping build a workplace culture where educators feel supported, expectations are clear, and relationships and accountability exist together.

What This Role Is - and Isn't

This is a leadership role.

You will be trusted to make decisions, provide direction, organize the day, address immediate concerns, and help ensure the centre is operating safely and in compliance.

It is not a traditional stand‑alone supervisor or administrative role.

You will not be expected to independently manage formal HR processes, carry out formal performance management, write organizational policies, lead the centre's pedagogical work, or take on broader executive and administrative responsibilities.

Those responsibilities are supported across a broader leadership structure.

Your role is to know what is happening across the

📌 Floor Lead- Ga'nigǫhi:yo Indigenous Child Care and Family Centre (Canada)
🏢 triOS Education Group
📍 Canada