About The Role
We’re looking for a Senior Project Coordinator to own project governance, coordination and reporting for a full-scale ERP implementation, and to bring technical delivery discipline to our Digital Services team. We’re looking for a Senior Project Coordinator to own project governance, coordination and reporting for a full-scale ERP implementation, and to bring technical delivery discipline to our Digital Services team. With the implementation running as multiple parallel delivery streams, you’ll keep them all moving by managing action, RAID and decision logs, WBS tracking, SME and vendor follow-ups, and Steering Committee reporting. This frees the Project Manager to focus on the critical path, key decisions and priority releases. You’ll also work alongside Digital Services developers to break work down, challenge estimates and track actual effort against plan, so we can make delivery commitments with confidence. This is a fast-paced environment where priorities shift quickly and processes are still maturing. We need someone who brings structure and discipline, sets clear expectations, and holds people accountable for their commitments. You’ll thrive here if you’re high-energy, enjoy a challenge, and have the drive to take things through to conclusion. You’ll work closely with senior leaders and executives, so you’re confident engaging at that level. This is a permanent, full-time position focused on a mix of: ERP implementation coordination, project governance and controls, executive reporting, and technical delivery and estimation support.

Core Responsibilities
Project Governance & Controls

Own And Maintain

Action registers, RAID and decision logs

Dependency trackers and WBS task registers

Bring overdue governance records up to date and keep them current

Maintain MS Project schedule updates using input from departments and SMEs

Keep project documentation, change records and decisions structured and auditable

Introduce and enforce consistent ways of working, such as cadences, templates and clear ownership,



where little structure exists today

Coordination & Stakeholder Follow-up

Schedule and run meetings and vendor workshops: agendas, prerequisites, minutes and actions

Follow up with internal SMEs and the ERP vendor on outstanding deliverables and unresolved issues

Coordinate shared resources and competing priorities across delivery streams, and elevate constraints

Hold owners accountable for actions and deadlines, and challenge slippage and elevate it early

Engage directly with senior leaders and executives to secure decisions, resources and commitments

Reporting

Consolidate weekly status across both streams and maintain the Control Tower

Prepare executive and Steering Committee reports, validating evidence and highlighting risks

Implementation Readiness

Coordinate Readiness Across

Configuration, materials and inventory migration

Pricing, order management and invoicing

Integration, testing and UAT prerequisites

Support cutover and go-live planning, including training, user access, go/no-go criteria and hypercare

Collect completion evidence for milestones and release readiness

Digital Services Technical Delivery Support

Work with developers to break work into components and to test the assumptions, dependencies and effort behind each estimate

Track actual effort against estimates, report variances and build a reference base for future estimates

Build delivery plans for development and VDP work that reflect real team capacity

Coordinate technical milestones, dependencies and testing with Digital Services, VDP and client-facing teams

Required Qualifications
Education & Experience





Degree or diploma in Business, IT or a related field (or equivalent experience)

5+ years in project coordination, project analysis or PMO roles

2+ years supporting large system implementations (ERP, MIS or similar)

Project & Technical Skills

Strong in:

RAID, action and decision log management

WBS development, scheduling and dependency tracking

Executive and Steering Committee reporting

Technical delivery background: understands the SDLC, data and integrations well enough to challenge estimates and plans

Tools:

MS Project

Excel, Teams, SharePoint

Jira or a similar work-tracking tool

Soft Skills

High energy and drive; enjoys a challenge and takes work through to conclusion

Brings structure and discipline to fast-moving, ambiguous environments

Holds people accountable and is comfortable having direct conversations about missed commitments

Confident working with senior stakeholders and executives

Strong ownership and follow-through; closes actions without being chased

Transparent writing for audiences from developers to executives

Ability to influence SMEs, vendors and leaders without direct authority

Discretion with confidential client, financial and project information

Preferred (Nice-to-Have)

CAPM, PMP or equivalent certification

Print, marketing services or manufacturing experience, ideally with print MIS/ERP systems

Familiarity with VDP and document composition (XMPie, Solimar) or .NET/SQL environments

Agile or hybrid delivery and estimation techniques

What Makes This Role Unique
This role is not a typical project coordinator job—it combines:

Enterprise ERP implementation across multiple delivery streams

Hands-on project governance and executive reporting

Technical delivery and estimation support for a development team

Print / eDelivery operations and workflows

A fast-paced environment that needs structure, discipline and accountability

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📌 Sr. Project Coordinator (Ontario)
🏢 AIIM
📍 Ontario