Lead luxury retail operations at Birks Fairview Mall in Pointe-Claire, using client relationships and sales leadership to shape exceptional experiences.
As Store Director, you will oversee daily operations and store strategy with the Regional Director and VP Retail. You will build a successful team through coaching and training. The position emphasizes customer service, client relations, business development, and sales performance.
Key Responsibilities: Develop meaningful relationships with every client
Keep clients at the forefront of store decisions
Achieve or exceed sales targets continuously
Organize and manage a high-volume retail store
Coach, train, and develop store staff
Requirements: Minimum two years of retail management sales experience
Luxury retail or jewelry experience preferred
Bachelor's degree in Operations Management or Business Administration
Functional knowledge of the Microsoft Office suite
Full English and French bilingual proficiency required
Bring luxury retail leadership, client relations, and sales focus to Birks while developing teams and memorable customer experiences.

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📌 Luxury Jewellery Store Director (Quebec City)
🏢 BROBSTON GROUP
📍 Quebec City