Lead Roots customer experiences through floor coaching, sales support, and store standards as a retail Team Lead. Guide teammates during every shift.

Reporting to the Store Manager, you will represent the Roots brand while guiding daily execution on the sales floor. Coach teammates, communicate priorities, and motivate the team toward sales, customer experience, and operational goals. Support onboarding, customer concerns, and store routines through explicit communication and initiative.

Key Responsibilities:

- Lead by example in customer service and selling behaviours
- Coach teammates and provide positive feedback throughout shifts
- Support onboarding and training for developing team members
- Coordinate tasks, breaks, priorities, and daily store routines




- Support operations, POS, banking, reporting, and inventory duties

Requirements:

- One or more years of retail experience, ideally apparel
- Coaching, training, or peer leadership experience is an asset
- Strong communication, organization, and problem-solving skills
- Availability for three shifts weekly, including evenings and weekends
- Ability to lift and carry up to 50 pounds safely

Bring retail leadership, coaching, customer service, and operational skills to represent Roots and guide results through others.

📌 Roots Retail Team Lead (Canada)
🏢 Bevaya
📍 Canada