Support everyday banking clients at CIBC through thoughtful questions, transaction assistance, and digital banking guidance. This is a full time onsite position.
As a Client Engagement Associate within Personal and Business Banking, you will support clients at the Kildare & Caldwell Banking Centre. You will answer questions, manage account needs, explain financial products, and connect clients with appropriate specialists. The position also includes basic product sales and relationship building.
Key Responsibilities:
- Help clients manage accounts and banking products
- Assist with everyday banking transactions
- Explain relevant products and services
- Introduce mobile banking applications
- Connect clients with appropriate CIBC team members
Requirements:
- Client-first approach to service
- Strong listening and problem-solving abilities
- Digital literacy and comfort with evolving technology
- Goal-oriented approach to accomplishing objectives
- Flexibility for evenings and weekends
Bring client service, financial product knowledge, and digital banking skills to CIBC’s Kildare & Caldwell Banking Centre team.
📌 Banking Client Engagement Associate (Canada)
🏢 CIBC
📍 Canada