Support airline passengers and customers in Edmonton as a Flightcraft Aviation Services representative handling reservations, announcements, and baggage matters. Aviation adaptability is essential.
This Customer Service Agent role supports travelling passengers, travel agencies, corporate customers, and internal groups. You will answer inquiries, provide fare and schedule information, manage reservations, and address flight irregularities or baggage issues. The work also includes operational assistance for flights.
Key Responsibilities: Answer customer calls and emails about fares and schedules
Create and manage passenger reservations
Handle flight irregularities and baggage issues as required
Assist baggage handling, deliveries, and congested bag rooms
Perform flight turns, RON, and ad hoc requirements
Requirements: Secure an applicable RAIC
Communicate effectively in spoken and written English
Work with minimal supervision when required
Work varied or split shifts in team environments
Adapt to aviation changes and outdoor weather conditions
Bring customer communication, reservation management, and adaptable operational support to Flightcraft’s passenger services team in Edmonton.

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📌 Airline Passenger Services Representative (Manitoba)
🏢 Flightcraft Aviation Services
📍 Manitoba