Support shelter safety and client care as a Shelter Worker at Nanaimo New Hope Centre, working onsite in Nanaimo, British Columbia. This part-time weekend position includes overnight hours.
The Salvation Army seeks a Shelter Worker to welcome clients, visitors, volunteers, and staff at its Nanaimo New Hope Centre. You will assess immediate needs, monitor safety, maintain records, and support individuals experiencing homelessness. The work requires sound judgment, confidentiality, communication, and crisis de-escalation skills.
Key Responsibilities: Receive clients and visitors while monitoring facility access
Assess immediate needs and potential safety concerns
Maintain logbooks, incident reports, and client records




Respond to conflicts and de-escalate tense situations
Distribute bedding, blankets, and hygiene supplies
Requirements: High school graduation or equivalent required
Six months related mental health and addictions experience
Understanding of homelessness, poverty, addiction, and client barriers
Criminal record clearance and explicit TB skin test
Computer proficiency, including fluent Microsoft Excel
Bring compassionate client care, accurate documentation, and sound judgment to overnight shelter operations at Nanaimo New Hope Centre.

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📌 Shelter Worker Nanaimo New Hope Centre (British Columbia)
🏢 The Salvation Army International
📍 British Columbia