Build trusted customer relationships through banking advice and accurate transactions at TD Canada Trust in West Vancouver. The schedule is 18.75 hours.
This Customer Experience Associate role sits on the frontline of TD Bank’s Personal and Commercial Banking business. You will provide service, information, and advice to existing and prospective customers while identifying relevant product and service opportunities. Success includes handling confidential matters with discretion, meeting assigned goals, and maintaining timely, accurate business processes. An undergraduate degree or equivalent is an asset, while high school education and relevant experience are required.
Key Responsibilities: Connect personally with customers about banking solutions
Provide information and advice on products and services




Exercise discretion when handling confidential customer matters
Achieve assigned goals and business objectives
Recommend operational improvements supporting excellence
Requirements: High school diploma and one or more years’ relevant experience
Undergraduate degree or equivalent considered an asset
Customer experience skills with diverse people
Initiative and accuracy while managing changing priorities
Farsi language skills considered an asset
Use customer insight, transparent communication, and banking knowledge to create positive experiences for TD customers in West Vancouver.

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📌 Personal Banking Customer Experience Associate (British Columbia)
🏢 TD Bank Group
📍 British Columbia