Spanish-English customer service work awaits in Winnipeg with AnswerNet, combining inbound call handling and hybrid flexibility. Hours vary for this full-time position.
As a Bilingual Customer Service Agent, you will support customers and donors through phone, email, and chat interactions. The work includes explaining products, services, donations, doctrine, and services for religious organizations and charities. You will document interactions, process donor transactions, and maintain accurate client knowledge while meeting performance targets.
Key Responsibilities: Answer inbound calls professionally and courteously
Provide accurate product and service information
Educate donors about ways to support causes
Respond to email and chat inquiries
Document interactions and customer feedback accurately
Requirements: Fluent Spanish and English speaking and writing skills
High school diploma or GED
Solid computer navigation and PC knowledge
Minimum typing speed of 25 words per minute
Ability to pass a criminal background check
Apply bilingual communication, empathy, digital tools, and call handling skills while supporting AnswerNet customers and charitable organizations.

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📌 Bilingual Customer Service Agent (Manitoba)
🏢 AnswerNet
📍 Manitoba