Facilitate onboarding and client-specific training onsite in Windsor, Ontario, using coaching and adult learning experience. Support recent hires as they build performance expectations.
As a Learning and Development Trainer at TTEC, you will engage new hires in training environments and deliver programs accurately and on time. You will report to the Learning and Development Manager while supporting associates throughout training goals and performance expectations. The work includes client product training, mentoring, and coaching within established time frames.
Key Responsibilities: Facilitate onboarding and client-specific training programs
Mentor and coach new hires toward training goals
Deliver high-quality client product training
Engage learners throughout the training environment
Support accurate, timely training delivery
Requirements: High school diploma or equivalent
Six months training and adult learning experience
Six months call center experience
Ability to foster collaboration and inclusion
Ability to support systems knowledge and training resources
Apply training, coaching, and adult learning skills as TTEC supports new hires in Windsor, Ontario.

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📌 Learning Development Trainer Windsor (Ontario)
🏢 TTEC
📍 Ontario