Support tenants through trauma-informed case management and crisis intervention at WoodGreen’s onsite Toronto location, addressing housing stability and environmental health.
This 12-month contract Case Manager works with the Living Standards Response Team across multiple housing environments. The position provides assessment, case planning, informal counselling, crisis response, and service coordination for tenants experiencing homelessness, mental health, and substance use challenges. Work includes direct in-unit support, decluttering, extreme cleaning, pest control preparation, and tenancy stabilization.
Key Responsibilities: Provide comprehensive case management tailored to tenant challenges
Develop individualized action plans for housing stabilization
Support decluttering, cleaning, and pest control preparations




Deliver crisis intervention and emergency tenant support
Document progress, statistics, reports, and program activities
Requirements: BSW or equivalent bachelor’s degree in social work-related field
Minimum three years’ relevant mental health or housing experience
Case management, counselling, and crisis intervention skills
Expertise in harm reduction and trauma-informed care
Ability to lift up to 40 pounds safely
Apply trauma-informed case management, crisis intervention, and harm reduction expertise to strengthen tenant safety and housing stability at WoodGreen.

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📌 Supportive Housing Case Manager Toronto (Ontario)
🏢 WoodGreen Community Services
📍 Ontario