Serve TD customers in New Hamburg, Ontario, as a Customer Service Banking Associate handling transactions and recommending tailored solutions. This part-time role offers 15 hours weekly.
As a Customer Experience Associate with TD Canada Trust, you will support frontline personal and commercial banking services. Use administration, organization, planning, and time management skills while applying MS Office knowledge. Your work includes understanding customer needs, resolving concerns, promoting banking solutions, and maintaining accurate processes. The role requires clear, calm communication and discretion with confidential matters.
Key Responsibilities: Process deposits, withdrawals, and bill payments accurately
Determine customer needs and recommend suitable banking solutions




Resolve concerns and escalate non-standard activities when necessary
Promote banking solutions while completing business processes accurately
Recommend operational improvements supporting customer experience and excellence
Requirements: High School diploma or one year relevant experience
Undergraduate degree or equivalent is an asset
Knowledge of Word, Excel, Outlook, and internet tools
Robust organization, planning, and time management skills
Calm, courteous, effective verbal and written communication
Bring accurate transaction processing, customer service, and banking solution skills to TD Canada Trust in New Hamburg.

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📌 Customer Service Banking Associate (Ontario)
🏢 TD Bank Group
📍 Ontario