PetSmart seeks a Retail Operations Lead skilled in merchandising, inventory management, and associate guidance. This full-time role requires versatile scheduling.
As Process Lead, you will drive operational excellence while supporting PetSmart’s vision, mission, values, and strategy. You will guide associates, manage merchandise and inventory, support pet care operations, and maintain safe, organized stores. The role also includes opening or closing responsibilities and Leader on Duty coverage.
Key Responsibilities: Train associates on product knowledge and presentation standards
Delegate daily tasks and validate their completion
Execute merchandise placement, seasonal displays, and promotions
Audit inventory and recommend replenishment or markdowns




Maintain pet care standards for new arrivals and sick pets
Requirements: Two or more years of retail supervisory experience
Full-time availability for evenings, weekends, and holidays
Proficiency with computer applications and point-of-sale systems
Strong written, verbal, organizational, and communication skills
Ability to remain composed and lift up to 50 pounds
Apply your retail supervision, inventory, merchandising, and pet care skills as a PetSmart Retail Operations Lead.

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📌 PetSmart Retail Operations Lead (Ontario)
🏢 Clubshop | US
📍 Ontario