Customer service and relationship management define this Client Experience Specialist position in Burlington, Ontario, with a hybrid work arrangement.
Project XIII Inc. is recruiting for a client seeking a Client Experience Specialist. You will manage assigned customer accounts, coordinate orders, and maintain accurate ERP records. The work connects customer communication with operational coordination across departments.
Key Responsibilities: Manage customer accounts and long-term relationships
Coordinate orders through production, shipment, and delivery
Provide updates on schedules, delays, and resolution plans
Collaborate with sales, engineering, production planning, shipping, and finance
Maintain order records, pricing, forecasts, and customer information
Requirements: Solid customer service and relationship management skills
Exceptional attention to detail and accuracy
Excellent written and verbal communication skills
Strong organization, prioritization, and problem-solving abilities
ERP systems and order management experience is an asset
Bring customer communication, ERP experience, and operational coordination skills to support seamless client experiences in Burlington.

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📌 Client Experience Specialist Burlington (Ontario)
🏢 Project XIII
📍 Ontario