Customer service and relationship management define this Client Experience Specialist position in Burlington, Ontario, with a hybrid work arrangement.

Project XIII Inc. is recruiting for a client seeking a Client Experience Specialist. You will manage assigned customer accounts, coordinate orders, and maintain accurate ERP records. The work connects customer communication with operational coordination across departments.

Key Responsibilities:

- Manage customer accounts and long-term relationships
- Coordinate orders through production, shipment, and delivery
- Provide updates on schedules, delays, and resolution plans
- Collaborate with sales, engineering, production planning, shipping, and finance
- Maintain order records, pricing, forecasts, and customer information

Requirements:

- Strong customer service and relationship management skills
- Exceptional attention to detail and accuracy
- Excellent written and verbal communication skills
- Solid organization, prioritization, and problem-solving abilities
- ERP systems and order management experience is an asset

Bring customer communication, ERP experience, and operational coordination skills to support seamless client experiences in Burlington.

📌 Client Experience Specialist Burlington
🏢 Project XIII
📍 Burlington