About the Opportunity

Imagine a future where every people practice at NAIT, from how we attract and develop talent to how we support, recognize, engage, and retain our people, works together as one powerful, integrated strategy. As Director, Organizational Development Services, the successful candidate will play a key role in bringing this vision to life. Reporting to the Associate Vice President, Human Resources, the Director, Organizational Development Services, is a member of the HR Leadership Team and provides leadership for an institution‑wide Organizational Development portfolio that strengthens leadership capability, advances organizational effectiveness, and fosters a high‑performing and inclusive culture. The Director will translate bold institutional ambitions into meaningful action, guiding initiatives that build organizational capacity, support workforce readiness, and enhance the employee experience. As a trusted advisor to senior and executive leaders, the Director will shape strategies related to culture, leadership, learning, talent, and organizational change while helping NAIT achieve its strategic vision, the NAIT Effect.

Key Responsibilities

- Set the strategic direction for Organizational Development Services and steward NAIT's integrated talent management strategy, including its philosophy, governance, accountabilities, multi-year roadmap, implementation plan, and measures of success.
- Connect current and future workforce and capability needs to workforce planning, succession management, talent review, career pathways, internal mobility, competency frameworks, performance development, onboarding, engagement, retention, and recognition.
- Translate NAIT's people and organizational strategies into action through planning,



change management, organizational design, team effectiveness, learning, and continuous improvement initiatives.
- Lead employee engagement strategies, surveys, platforms, and targeted interventions that strengthen performance, culture, and organizational health.
- Establish the strategy for leadership development, coaching, mentoring, assessments, competency‑based development, and an accessible learning ecosystem that leverages formal, experiential, and peer learning opportunities.
- Lead employee appreciation, recognition, onboarding, and service recognition strategies that enhance the employee experience and strengthen NAIT's employer reputation.
- Define the processes, technology, policies, communications, and leader enablement required to support consistent talent practices across academic and administrative areas.
- Serve as a trusted advisor and thought leader to executive and senior leaders on organizational culture, effectiveness, talent management, and learning and development.
- Leverage research, social science, workforce insights, employee feedback, and external leading practices to evaluate outcomes, anticipate emerging needs, and continuously improve the portfolio.
- Lead a multidisciplinary team of organizational development consultants, learning specialists,



and administrative professionals; align resources with institutional priorities while fostering creativity, accountability, trust, sound judgment, and exceptional performance.
- Oversee staff and program budgets, digital and technical resources, external consultants, and confidential information with sound stewardship.
- Build strong relationships across NAIT and within post‑secondary networks while facilitating sensitive initiatives and interventions with tact, discretion, and emotional intelligence.

Skills & Abilities

- Advanced knowledge of organizational development, talent management, leadership development, and organizational effectiveness practices.
- Expertise in workforce planning, succession management, employee engagement, performance development, learning strategies, and change leadership.
- Solid consulting, facilitation, coaching, and relationship‑building skills, with the ability to influence and support leaders at all levels of the organization.
- Exceptional communication and presentation skills, including the ability to translate complex concepts into practical actions and recommendations.
- Demonstrated ability to analyze complex organizational challenges and develop innovative, evidence‑informed solutions.
- Strong strategic thinking, sound judgment, emotional intelligence, and political acuity.
- Ability to navigate ambiguity, build consensus, and lead sustainable organizational change.
- Demonstrated commitment to fostering a culture of inclusion, trust, accountability, and continuous improvement.

Qualifications

- A related undergraduate degree or an equivalent combination of education and related experience.
- A related graduate degree would be considered an asset.
- Experience leading

📌 Director, Organizational Development Services (St. Catharines)
🏢 NAIT International
📍 St. Catharines