Support Toyota and Lexus warranty operations from Calgary in a hybrid Field Warranty Specialist position focused on dealer processes and analysis.

Toyota Canada Inc. seeks a Field Warranty Specialist to support its VSCLOC and Warranty teams. Reporting to the Manager of Field Warranty, you will administer Warranty and Extra Care Protection policies with dealerships. The work combines warranty expenditures, dealer operations, customer satisfaction, and profitable processes. This full-time Prairie Zone position requires frequent travel and collaboration with internal departments. Your focus will include claims processing, territory KPIs, assessments, SOPs, and cost control.

Key Responsibilities:

- Analyze dealer Warranty and Extra Care Protection expenditures
- Perform warranty claim debits when necessary




- Conduct onsite and virtual warranty assessments
- Support claims system and policy training
- Implement Kaizen initiatives supporting cost control

Requirements:

- Automotive, Business, or related diploma, degree, or equivalent experience
- Minimum five years of Warranty or related experience
- Dealership operations and collaboration experience
- Robust mechanical aptitude and data analytical skills
- Valid G Driver’s License and frequent travel availability

Bring warranty expertise, dealership collaboration, data analysis, and customer service skills to Toyota Canada’s Prairie Zone.

📌 Field Warranty Specialist Calgary
🏢 Toyota Canada
📍 Calgary