Serve TD customers in Brockville, Ontario, using accurate transaction processing and transparent banking advice during 25 scheduled hours. Build trust through every interaction.
As a Customer Experience Associate at TD Canada Trust, you will process deposits, withdrawals, and bill payments. You will understand customer needs, recommend suitable banking solutions, and resolve concerns using established procedures. The position requires careful handling of confidential matters and accurate completion of business processes.
Key Responsibilities: Process deposits, withdrawals, and bill payments accurately
Determine customer needs and recommend suitable banking solutions
Resolve concerns and escalate non-standard activities when necessary




Promote banking solutions while completing business processes promptly
Connect personally with customers about banking processes
Requirements: High School diploma and/or one-plus years relevant experience
Undergraduate degree or equivalent is an asset
Strong administration, organization, planning, and time management skills
Hands-on knowledge of Word, Excel, Outlook, and internet
Calm, courteous, effective verbal and written communication
Bring accurate transaction processing, customer advice, and strong communication to TD Canada Trust customers in Brockville.

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📌 TD Banking Customer Experience Associate (Ontario)
🏢 TD Bank Group
📍 Ontario