Use bilingual French-English communication and order management skills as a Customer Service Specialist at Techo-Bloc in Saint-Hubert, QC. Support dealers across North America.
This Customer Service Specialist serves as a primary contact for dealers across Canada and the United States. You will process orders, answer product availability questions, and resolve issues through phone, email, and internal systems. The position requires ownership from request through resolution.
Key Responsibilities: Process and manage orders through phone, email, and online systems
Answer product availability questions and propose suitable alternatives
Follow up on open orders and resolve issues proactively
Coordinate with internal teams on delivery and order problems




Improve service flow and processes across departments
Requirements: Bilingual French and English communication for North American clients
One to three years in customer service or logistics
Post-secondary education or three years in landscaping or manufacturing
Experience with ERP systems such as Microsoft Dynamics 365 or SAP
Solid communication, problem-solving, multitasking, and computer skills
Bring bilingual communication, ERP experience, and reliable order follow-through to Techo-Bloc’s dealer service team in Saint-Hubert.

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📌 Bilingual Customer Service Specialist (Quebec City)
🏢 Techo-Bloc
📍 Quebec City