Support Mathis Home customers through warranty service and returns while managing orders, calls, and face-to-face requests accurately. Work indoors in a climate-controlled workplace.
As a Customer Service Tier I professional, you will provide information about customer concerns and assist purchases. The work includes ordering replacement parts, following up with the factory, and coordinating with sales associates. Organization and effective communication support multiple priorities and daily service tasks.
Key Responsibilities: Provide timely, accurate information about customer requests
Assist customers, sales, and delivery drivers with purchases
Handle warranty and return inquiries through calls and conversations
Order replacement hardware, legs,



finials, and upholstery panels
Follow up with factories on outstanding service orders
Requirements: Customer service experience preferred
Effective communication with team members
Positive attitude when working with customers
Knowledge of employment and merchandise handling procedures
Ability to lift up to 20 pounds occasionally
Apply customer service, order coordination, and warranty support skills while serving Mathis Home customers accurately and professionally.

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📌 Customer Service Warranty Specialist (Manitoba)
🏢 Ranch Steakhouse
📍 Manitoba