Salary: CAD 60,000 to 80,000 depending on experienceReports to: Head of Operations / COOAbout OverchainOverchain is the settlement layer for global businesses moving money across fiat and stablecoins. We provide the infrastructure that allows financial institutions, payment service providers, brokerages, fund administrators and large corporates to receive, convert and settle value at institutional speed and standards, with compliance built in from the ground up.We sit at the intersection of traditional finance and digital assets. Our founders come from institutional FX and payments, and the business is run with the same discipline: deep banking integrations, reliable execution, OTC depth and white-glove service for clients that move serious money.Overchain is FINTRAC-registered in Canada, and Toronto is a key hub as we build our banking relationships. We are now hiring an Operations Associate to help run the day-to-day engine behind that growth.The roleWe are looking for an Operations Associate with 1 to 3 years' experience in payments, financial operations or fintech operations. Experience in crypto or stablecoins is beneficial but not essential. Curiosity, competence and a willingness to learn matter far more.This is a hands-on, varied role based in Toronto, supporting all core operational functions: payment and wallet operations, reconciliation, client onboarding, compliance workflows, transaction monitoring, reporting and internal tooling. You will liaise with Canadian and international partners (banks, liquidity providers, VASPs and integrators),



maintain operational documentation and help test new platform features before launch.You will work closely with our London team, so some flexibility to overlap with UK hours is useful. The role suits someone who has worked at an MSB, PSP, EMI, brokerage or fintech and is comfortable handling operational detail while improving processes.Key responsibilitiesOperational supportHandle day-to-day operational tasks across fiat and stablecoin payment flowsSupport wallet creation, crypto send and receive processes, and transaction monitoringManage operational inboxes, client queries and cross-team requestsTrack incidents and coordinate with tech teams when neededReconciliations and reportingPerform daily fiat and crypto reconciliations, investigating breaks and raising queriesAssist with settlement processes, batch checks and balance confirmationsProduce operational reports for management, compliance and financeOnboarding and complianceSupport KYB and KYC workflows through Sumsub and linked providersHelp ensure documentation, checks and approvals meet FINTRAC and wider regulatory expectationsMaintain accurate records and assist with Travel Rule, blockchain screening and regulatory reporting tasks,



including large virtual currency transaction reportsProcess and platform improvementsTest new features with our product and engineering teamsSuggest and implement improvements to operational processes and documentationHelp maintain SOPs, runbooks and training materialsAssist with configuration of internal tools (HubSpot, Make.Com workflows and similar)Cross-functional collaborationWork closely with Operations, Compliance, Product, Engineering and external vendors across Canada and the UKCoordinate with Canadian banking partners, liquidity providers and technical integratorsSupport ad-hoc projects as the platform scalesRequirements1 to 3 years' experience in payments, fintech or financial operationsStrong reconciliation knowledge and good attention to detailUnderstanding of payment flows (incoming and outgoing, settlement, ledgers)Excellent organisational skills and ability to prioritiseComfortable working in a rapid-paced startup environmentEligible to work in CanadaNice to haveExposure to stablecoin or crypto operations, or a personal interest in digital assetsExperience at an MSB, PSP, EMI, FX broker, CFD firm or VASPWorking knowledge of FINTRAC obligations for money services businessesFamiliarity with compliance tooling (Sumsub, Chainalysis), HubSpot or Make.ComBasic understanding of APIs and operational testingExcel or Sheets proficiency, or basic SQL knowledgeWhat we offerCAD 60,000 to 80,000 base salary depending on experienceThe opportunity to grow quickly in a business scaling globallyExposure to stablecoin settlement, payments, compliance, product and engineeringThe chance to be early in a high-growth institutional infrastructure business

📌 Operations Associate (Toronto)
🏢 Overchain
📍 Toronto