Elevate retail excellence as a Retail Experience Lead, responsible for opening, closing, and supervising daily operations. Use your leadership skills to train staff and ensure high customer service standards.In this role, you will oversee daily stores operations, guiding team members to provide exceptional service and maintain store appearance. You will manage cash, assist cashiers, and correspond with store managers regarding issues. Solid communication skills and the ability to motivate your team are essential for success in this position. You will also serve as a resource for team members, addressing customer inquiries and complaints promptly.Key Responsibilities:Open and close the retail store accuratelyGreet customers and model exemplary conductBuild relationships while delivering exceptional serviceAssist with staff training and onboardingAddress customer complaints professionallyRequirements:2 years retail experience requiredHigh school diploma or GED necessaryStrong cash management skillsClear criminal record requiredProvincial Cannabis Certification neededLead your team to meet and exceed retail standards while ensuring customer satisfaction.

📌 Retail Experience Lead (Strathcona County)
🏢 Fire & Flower
📍 Strathcona County